Health Care Access Now (HCAN) was established in October 2008 as a nonprofit organization chartered to turn the region’s independent providers and payment sources into a high performing, integrated, health care delivery network able to provide access to care for all residents of nine (9) counties of Greater Cincinnati – Hamilton, Butler, Clermont, Adams, Brown and Warren in Southwest Ohio and Boone, Campbell and Kenton in Northern Kentucky.
When uninsured patients without a medical home come to University Hospital’s emergency department, Michele Long, HCAN Community Health Outreach Specialist, helps them find a primary care physician. “When I talk to the patient, I stress the importance of continuing to see the primary care doctor / medical home and to use the emergency department in the case of an emergency,” said Michelle.
Michele speaks of many success stories of people establishing and committing to routine visits to their new medical home. One of these recent cases is a 60-year-old husband and 57-year-old wife who have both visited the emergency department over the years. The wife’s most recent issue was high-blood pressure and his, back pain. They now have a primary care doctor / medical home that they routinely visit. The cost is on a sliding fee scale – based on the patient’s ability to pay.
HCAN executes four primary functions that support the development and sustainability of a better connected, coordinated and wisely financed system of primary care:
- Identify and develop high payoff service integration partnerships
- Design care coordination pathway services that offer integrated care for targeted population groups who experience high morbidity and poor access to care
- Provide management services for providers and payers
- Manage data and ensure accountability for results
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