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Emergency Department Care Coordination

We provide services that help get individuals medical care so they do not need to use the emergency departments as a last resort. Questions or concerns please call us at (513) 707-5697. We are glad to help.

FACT ONE: Lack of transportation, finances for medications, and other poverty-related barriers often inhibit Medicaid patients from getting appropriate care, contributing to Medicaid’s increasingly high expenditures for both inpatient and emergency department care.

FACT TWO: Medicaid and insured patients who routinely use the hospital emergency department for care or medication refills are not connected to their primary care physician or don’t have one.

FACT THREE: Patients who routinely use the hospital emergency department for care or medication refills are not connected to their medical home which is a primary care physician, or may not have a regular dentist. HCAN offers this pathway service to hospitals and health plans as a cost effective strategy for reducing inappropriate use of costly emergency department services.

Our goal is to connect patients with medical and dental care as well as other resources they need to ensure proper treatment and disease management.

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